Client itself carries out the entire collection process, with the exception of this being the meaning of the renewed orders. The service of the renewed orders is carried out by the Contractor. After serving the renewed orders, the Client carries out the follow-up work itself. It therefore only concerns the meaning of the renewed orders. The delivered orders are received within four weeks at the latest

Delivered to the Contractor in a meaningful and physical manner. General questions about, for example, a tax type can be asked by the bailiff (s) of

Contractor will be answered. All specific questions about payments, arrangements or objections are answered or processed by the Client.

Every year, the Client delivers two large bulk files to the Contractor. On average, this concerns around 4,000 / 5,000 items. In addition, the Client provides a maximum of two small files of approximately 500 to 1 000 items.