Conclusion of a framework agreement for the provision of IT services (2nd level and project business) for SAP IS-U and SAP BW

Conclusion of a framework agreement (duration 3 years) for the provision of IT services (2nd level and project business) for SAP IS-U and SAP BW The services required in the context of this tender relate to the industrial solution IS-U (Release SAP ERP 6.0, EHP 8) adapted to the needs of SWT as a focus and BI/BW (7.30) with regard to - Coverage of ongoing operations in case of problem and error messages (second-level support),

- New and further developments in the context of the adaptation of business processes and consulting for SAP small projects (e.g. optimizations) as well as

- Adjustments to new releases, import of support packages (e.g. SPAU comparison), conversion of data formats on 1.4. and 1.10. of each year, etc. (project business)