The contract relates to operational settlement, monitoring and maintenance of contracting entity IT operating environment, as well as possible further development.

The contract relates to operational settlement, monitoring and maintenance of contracting entity IT operating environment, as well as possible further development.

The contract relates to the shift of operating administrative IT and technical IT (applications, storage and databases) from a solution at current supplier to the solution of the upcoming supplier.

The supply consists of the following services:

— Access to server capacity for administrative and technical IT

— Operating and monitoring of administrative IT and technical IT (applications, servers, storage, databases and part of local networks) and management of IT security in cooperation with network vendors

— Operating system and security operation and security (antivirus, updates, etc.) for clients and deployment of new clients

— Licenses and maintenance of MS Office and Exchange/Outlook licenses including 3rd level support

— 2nd level support incl. problem management

— Consultancy.

1st Level Support and User Management Options, Workplace Management, and Tape Backup.