The purpose of the contract is to provide the full chain of support to users, from call centre to outreach and support services on office hardware and software on the perimeter of central administration and decentralized departments of the ministry, excluding public institutions under trusteeship.

The purpose of the contract is to provide the full chain of support to users, from call centre to outreach and support services on office hardware and software on the perimeter of central administration and decentralized departments of the ministry, excluding public institutions under trusteeship.