A summary of key services included within the contact are:

- Statutory maintenance of Fire Alarm Systems.

- Statutory maintenance of Intruder Alarm Systems.

- Provision of a 24/7/365 reactive repairs service to the above mentioned systems.

- Provision of a 24/7/365 alarm monitoring service.

Open Route 3 Procurement Exercise to appoint a single contract to deliver regular servicing of all alarms throughout the Council. Works also include but not limited to the general repairs and maintenance of various East Renfrewshire Council Buildings on a 24-hour 365 days emergency response service in accordance with the priority schedule detailed in the contract document to enable emergency work to be carried out in compliance with the Contract Conditions.

Contract also includes a prevision for reactive works and replacements of alarms systems on an ad hoc basis .