Call centre | Tenderlake

Call centre

Contract Value:
EUR 300K - 300K
Notice Type:
Contract Notice
Published Date:
16 May 2022
Closing Date:
09 June 2022
Location(s):
FR FRANCE
Description:
renewal Customer Call Center Service Delivery

See DCE

Provision of Passenger Information Service (Bus + Velos)

-The management of incoming calls,-customer information: Provide direct answers to Optymo users' questions (schedules, routes, route changes, pricing?) -the collection, registration and follow-up of complaints-the development of the customer relationship

provision of information and management services for the car-sharing offer

-The management of incoming calls,-customer information: Provide direct answers to the questions of users of the Optymo self-service car service-The management of reservations and rentals in progress by phone

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The Buyer:
smtc90
CPV Code(s):
79512000 - Call centre