Information technology services | Tenderlake

Information technology services

Contract Value:
-
Notice Type:
Contract Notice
Published Date:
28 March 2019
Closing Date:
26 April 2019
Location(s):
NO NORGE (NO Norway/NORGE)
Description:

Statskog SF would like to enter into a contract for a system for the operation of Statskog’s IT systems, including the implementation of an establishment project for the transition from the existing operational environment. This procurement will be made in accordance with the competitive dialogue procedure, with a pre-qualification of up to 5 tenderers.



The entities' aim of the procurement is that Statskog SF gets a cost efficient service contract with a qualified, robust and appropriate operational and system supplier, so that the company is able to fulfil its tasks in a secure and good way.

This procurement will attempt to:

— sign a contract with a tenderer who can deliver secure stable IT services and products for internal and external users,

— see to the need for adequate information security, including minimising vulnerability and risk exposure,

— making the operation and management of the IT systems more efficient, including relieving the existing server room,

— achieve advantages and reduced costs by consolidation and the use of shared services if possible,

— achieve predictable costs for IT operations,

— ensure a clear division of responsibility between the supplier and Statskog’s internal service deliveries,

— ensure development and innovation that is useful for Statskog,

— deliver a system that supports a gradual transition to public and other cloud services in later phases.

Statskog SF would like, in Phase 1 of the procurement, to procure services equivalent to “infrastructure as a service, IaaS”, based on the following aims:

— when the system in Phase 1 is established, the server rooms in Namsos will be relieved, and the supplier will be responsible for the central operation of the infrastructure, with an option for the operation of the local network, WLAN and WAN,

— the chosen delivery must not prevent further development and integration with cloud services on an application level, or public cloud services.

In phase 1, the procurement must, as a minimum, include:

— a complete system with services and operation that sees to Statskog’s need for:

—— server capacity. Client concept for final users (not necessarily personal equipment such as PCs and mobiles),

—— existing functionality and integrations on an application and service level,

—— Storage capacity,

—— integration with external services,

—— administrator access for external consultants,

—— backups and recovery,

—— monitoring,

—— an option for the use of reverse proxy, or other technology, for routing from the public network to internal services,

—— external log on with 2 factor verification,

—— performance and response times in the systems and network that, as a minimum, are equivalent to the current level,

—— network communication,

— user administration with award of user access to different systems, password administration, etc.,

— different operational services that include:

—— server operation, operation of network components and storage systems, monitoring of infrastructure, services and processes, backup and recovery, configuration management, capacity expansions, performance and trend reports, etc.,

—— secure storage of Statskog’s data in Norway,

—— possible application and database operation,

—— operation and monitoring of external integrations and transfer jobs,

—— monitoring and remote operation of printers and multi-functional machines,

—— support service for Statskog IT,

— Norwegian speaking consultants and Norwegian as the working language in the dialogue with Statskog.

The procurement and contract will be based on the Government's Standard Contract for Operations, SSA-D.

Download full details as .pdf
The Buyer:
Statskog SF Hovedkontoret
CPV Code(s):
30200000 - Computer equipment and supplies
48000000 - Software package and information systems
48800000 - Information systems and servers
72100000 - Hardware consultancy services
72222300 - Information technology services
72300000 - Data services
72400000 - Internet services
72600000 - Computer support and consultancy services
72700000 - Computer network services