Technical support services | Tenderlake

Technical support services

Contract Value:
-
Notice Type:
Contract Notice
Published Date:
16 June 2021
Closing Date:
13 July 2021
Location(s):
IE IRELAND
Description:
Single Party Framework for the Provision of ICT External Support Services for the Mental Health Commission

The MHC is issuing a request for tender (RFT) to suitably qualified ICT Support Providers to support the Commission’s ICT infrastructure.

The key objectives of the ICT External Support Service will include but are not limited to:

— support and management of the Commission’s infrastructure,

— proactive monitoring of servers, firewalls, switches, and intrusion detection,

— provide day to day user support (Monday to Friday 8 a.m. – 6 p.m.).

The aim of this tendering process is to appoint one provider only to support and manage all of the Commission’s infrastructure.

The MHC is issuing a request for tender (RFT) to suitably qualified ICT Support Providers to support the Commission’s ICT infrastructure.

The key objectives of the ICT External Support Service will include but are not limited to:

— support and management of the Commission’s infrastructure,

— proactive monitoring of servers, firewalls, switches, and intrusion detection,

— provide day to day user support (Monday to Friday 8 a.m. – 6 p.m.).

The aim of this tendering process is to appoint one provider only to support and manage all of the Commission’s infrastructure.

Download full details as .pdf
The Buyer:
Mental Health Commission
CPV Code(s):
71356300 - Technical support services
72253000 - Helpdesk and support services