Cafcass is seeking to engage the services of a suitable Health and Well-being Plan Provider to support its award winning approach to staff health and well-being. The required Service is different to the standard central government provision for an Employee Assistance Program provider (EAP) so this necessitates the need to Tender for the provision.

The plan will need to meet the following requirements:

— Access to a range of health and well-being treatments, all of which are detailed fully in the ITT, which can be reclaimed for by members of staff up to a maximum benefit limit;

— Employee Assistance Programme, offering a 24/7 365, day a year telephone service for employees to access advice and support from on a range of issues and, where needed, a minimum number of counselling sessions for employees, which would include Cognitive Behavioural Therapy;

— Member discount scheme, providing financial savings at a range of retailers;

— National coverage of all of the above, to ensure every member of staff from each The Authority's offices across England is able to benefit from the plan;

— Real-time KPI data to be provided to Cafcass as and when needed;

— The full requirements are detailed in the ITT.