The Framework Agreement has as its objective the necessary benefits for the realization of opinion studies of interest to the City Council through surveys. Public opinion polls and other similar services are previous instrumental activities for the evaluation by the City Council of various aspects of the social reality of the city, as well as for the evaluation of municipal management and obtaining management indicators, of satisfaction and quality control of municipal services.

The Framework Agreement covers the following needs: the designation of the companies with which services may be contracted for public opinion polls and other similar services commonly used by the Barcelona City Council bodies and entities of the Municipal Group.

Set the general conditions for the execution of subsequent provision contracts.

Lot 1: telephone surveys. The data collection features of the surveys are included in which the opinion of the interviewed persons is collected by the interviewers by telephone, through a structured questionnaire and a representative sample of the total population to be studied.

Lot 2: Face-to-face surveys at home / in a pre-determined place.

The data collection features of the surveys are included in which the opinion of the interviewed persons is collected by the interviewers in person, through a structured questionnaire and a representative sample of the total population to be studied.

Lot 3: Online surveys (via Internet).

The data collection features of the surveys are included in which the opinion of the interviewed people is collected through the Internet, through an electronic device and a specific program and through a structured questionnaire and a representative sample of the total population You want to study.

Lot 4: qualitative studies. The data collection features of the studies in which the opinion of the people participating are obtained in group meetings led by a moderator are included.

The selection of participants should not necessarily be representative of the population as a whole and no statistical techniques are applied in the preparation of the sample. There is also no structured questionnaire, but the moderator applies an open discussion script.