The Walloon Brabant Rescue Zone (ZSBW) is looking for an integrated rescue operations management solution in order to:

- receive and manage requests for interventions and reinforcements from, among others, an emergency call center 112, interveners in the Zone, another rescue zone, a citizen, etc. These requests can be transmitted by an XML-type computer file, a telephone call, an electronic locker (e-locket), radio communication, etc.

- make proposals for sending means respecting the rules of the fastest adequate aid (AA + R) based on the intervention address, the type of intervention and the availability of human and material resources;

- alert human or material resources in an automated or manual manner by at least the following means: paging, SMS, SDS, Public address (PA), radio, computer interface, third-party mass alert system (via Webservice);

- manage the availability of human and material resources, both for professionals and for volunteers;

- recall available staff;

- support rescue operations;

- ensure the automatic and manual recording of data related to the intervention: timing of resources, quality and quantity of resources, personnel present, note of actions (handrail) of the dispatcher, the chief of operations, etc.

- allow the drafting of an intervention report according to the model of the internal SPF by taking up the data previously recorded while ensuring a pre-established approval path;

- allow consultation, management and archiving of intervention reports;

- have the data necessary for statistical analyzes of the operational activity of the area;

- have a real-time supervision tool for the availability of resources in the area in a global manner, by post or by type;

- measure the availability of human and material resources;

- disseminate and display information intended for operational personnel (SMS, paging, display screens, specific printers, web page, etc.).

The Walloon Brabant Rescue Zone (ZSBW) is looking for an integrated rescue operations management solution in order to:

- receive and manage requests for interventions and reinforcements from, among others, an emergency call center 112, interveners in the Zone, another rescue zone, a citizen, etc. These requests can be transmitted by an XML-type computer file, a telephone call, an electronic locker (e-locket), radio communication, etc.

- make proposals for sending means respecting the rules of the fastest adequate aid (AA + R) based on the intervention address, the type of intervention and the availability of human and material resources;

- alert human or material resources in an automated or manual manner by at least the following means: paging, SMS, SDS, Public address (PA), radio, computer interface, third-party mass alert system (via Webservice);

- manage the availability of human and material resources, both for professionals and for volunteers;

- recall available staff;

- support rescue operations;

- ensure the automatic and manual recording of data related to the intervention: timing of resources, quality and quantity of resources, personnel present, note of actions (handrail) of the dispatcher, the chief of operations, etc.

- allow the drafting of an intervention report according to the model of the internal SPF by taking up the data previously recorded while ensuring a pre-established approval path;

- allow consultation, management and archiving of intervention reports;

- have the data necessary for statistical analyzes of the operational activity of the area;

- have a real-time supervision tool for the availability of resources in the area in a global manner, by post or by type;

- measure the availability of human and material resources;

- disseminate and display information intended for operational personnel (SMS, paging, display screens, specific printers, web page, etc.).