The employees of the MPG conduct numerous business trips both domestically and abroad. Against this background, this procurement procedure is carried out with the aim of finding a contractor (“AN”) to assist the client in the form of service outsourcing in the field of travel in general, in particular in the field of travel expense reports, but also with a view to further digitization and project-specific changes in the area of Travel supported.

The scope of services consists primarily of the following performance components:

Ongoing services:

— processing of travel expense reports,

— handling of travel advance cases,

— handling of cases of the combination of private trip/business travel,

— processing of BahnCard amortization and forecasting calculation,

— Answering questions via a hotline.

Project deliverables — exemplary:

— conversion of the travel expense report to the contractor's system,

— further digitization of processes.

The services must be available both electronically and on paper or in combination. Demand management in the event of incomplete or incorrect documentation is part of the range of services. The standard for the content of the services is the Federal Travel Costs Act; on the software side, travel expense accounting is carried out with SAP Travel Cost Management (SAP FI-TV).

Travel bookings are not the subject of this invitation to tender and are carried out by MPG staff online or in collaboration with a travel agency.

For a detailed description of the specifications, reference shall be made to the procurement documents.