Telephone-answering services | Tenderlake

Telephone-answering services

Contract Value:
-
Notice Type:
Contract Notice
Published Date:
27 January 2023
Closing Date:
13 March 2023
Location(s):
NL NEDERLAND (NL Netherlands/NEDERLAND)
Description:
Staffing the DigiHelpline

Sound & Vision intends to contract one party for the staffing of the DigiHulplijn for the digital coexistence alliance for the project by means of a European tender. This concerns a number of Agents who answer the phone and possibly transfer / refer to the trained volunteers, the website, the local library, IDO points, social organizations, et cetera.

The estimated value of the Framework Agreement over four years is approximately € 750,000 excluding VAT. No rights can be derived from this estimate.

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The Buyer:
Stichting Nederlands Instituut voor Beeld en Geluid
CPV Code(s):
79342300 - Customer services
79510000 - Telephone-answering services