System maintenance services | Tenderlake

System maintenance services

Contract Value:
EUR 3M - 3M
Notice Type:
Contract Notice
Published Date:
21 August 2023
Closing Date:
16 October 2023
Location(s):
FR FRANCE
Description:
migration of "Operation Bridge" software licenses From Open text to "Unit", grant of rights Use of additional licenses, maintenance and associated services, via an integrator

The purpose of this procedure is the "Operation Bridge License Migration" of the Open Text editor in metric "Unit", granting of rights of use of additional licenses, maintenance and associated services, via a certified integrator "ITOM Solutions"

The purpose of this framework agreement is the "Migration of Opentext publisher's operation bridge licenses into UNIT metrics, the granting of rights to use additional licenses, maintenance and associated services, via an itom solutions certified integrator. More specifically, the framework agreement will cover the following purchase order services:

The initialization phase, Migration and associated annual maintenance of the licenses of the "Installed Base" (or "bi") to the notification of the market, in metric Unit, on 01/02/2024, The granting of rights of use and the associated annual maintenance of additional licenses, The annual or monthly subscription to the right to use additional licenses, The monthly or annual rental of outsourced probes (host in France), And the provision of services via "Work Unit" (uo), punctual. These do not fall within the scope of maintenance and require the expertise of the integrator. Thus, the OUs will make it possible to respond to any specific problems that may arise during the execution of the framework agreement (e.g. needs for technical expertise, assistance in the implementation of major versions of software solutions, transfer of skills on solutions in production, etc.).

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The Buyer:
acoss
CPV Code(s):
48900000 - Miscellaneous software package and computer systems
50324100 - System maintenance services