Customer survey services | Tenderlake

Customer survey services

Contract Value:
EUR 75K - 75K
Notice Type:
Contract award notice
Published Date:
27 November 2020
Closing Date:
Location(s):
IE IRELAND
Description:
The provision of Customer Service Benchmark Reporting

The production of an annual quantative and qualatitive customer service/satisfaction survey and report for the contracting authority to include in-depth analysis of customer satisfaction with the Department of Employment Affairs and Social Protection's services in a comparative context.

The production of an annual quantative and qualatitive customer service/satisfaction survey and report for the contracting authority to include in-depth analysis of customer satisfaction with the Department of Employment Affairs and Social Protection's services in a comparative context.

Awarded to:
The provision of Customer Service Benchmark Reporting
RED C Research and Marketing Ltd, Dublin (IE)
Download full details as .pdf
The Buyer:
Department of Employment Affairs and Social Protection
CPV Code(s):
79311000 - Survey services
79311300 - Survey analysis services
79342310 - Customer survey services
79342311 - Customer satisfaction survey