The contracting authority wishes to conclude a framework agreement with one participant where all conditions are known. By means of this contract, the contracting authority wishes to contract with an experienced party that provides for the delivery, implementation, maintenance and support of a web-based Enterprise Service Management application, which can be used by various local authorities.

The contracting authority wishes to conclude a framework agreement with one participant where all conditions are known. By means of this contract, the contracting authority wishes to contract with an experienced party that provides for the delivery, implementation, maintenance and support of a web-based Enterprise Service Management application, which can be used by various local authorities.