The requested service is repro and printed matter. The objective is to achieve lower costs for these forms of reprographic and print assignments and to optimize the service, in which sustainability, circularity, continuity and quality are important aspects. Being able to move as much as possible with social and organizational developments.

The assignments are delivered digitally by the Facility Service Desk in Top-desk (IWMS) and digitally forwarded to the Contractor, partly via application (standard products) and partly via e-mail (specials). This creates a further Agreement as included in article of the Framework Agreement.

The assignments will consist of the following:

• The production of printed and printed matter, stationery with the Zwolse blue (the PMS color will be supplied by the municipality of Zwolle);

• Envelopes with and without window with the Zwolse blue;

• Printing flyers, brochures, leaflets, business cards, banners and invitations to events and receptions;

• Presentation folders with the Zwolse house style. For this, the color code will be provided by the communication department;

• Printing/printing letters and envelopes;

• Reproducing and binding various assignments. Reproducing and finishing large format both in color and black and white;

• Stocking stationery and envelopes or print prints on demand. Management also lies with the contractor;

• Delivery to 3 locations, namely City Hall, City Office and external Mailroom. Delivery to other locations on request. Regular delivery and urgent delivery will be further (mutually) agreed;

• Providing management information.