The subject of this procurement procedure is the procurement of storage systems through framework agreements with several (up to 7) contractors for each of the 4 lots.
The scope of services consists of the following service components:
1) provision, connection and operation of an online shop for MPG;
2) sale and supply of storage including accessories;
3) Additional services:
a) Services (eg repair, replacement, on a case-by-case basis);
b) other services (eg installation, configuration, drafting of concepts);
c) Provision of an online platform with relevant up-to-date content, in particular documentation (including user and administration manuals, description of configuration and commissioning) and downloads (including updates of the operating software, current drivers, etc.);
d) constantly available contact point for service requests (eg fault message, first fault diagnosis);
e) Reporting (Reporting).
All chapters and system references refer to the tender documents (VU)!
The scope of services consists of the following service components:
1) provision, connection and operation of an online store for MPG;
2) sale and supply of storage including related accessories (the accessories can be ordered in isolation);
3) Additional services:
a) Services (eg repair, replacement, on a case-by-case basis);
b) other services (eg installation, configuration, drafting of concepts);
c) Provision of an online platform with relevant up-to-date content, in particular documentation (including user and administration manuals, description of configuration and commissioning) and downloads (including updates of the operating software, current drivers, etc.);
d) Always available contact point for service requests (eg fault message, first fault diagnosis);
e) Reporting with reports on individual orders and the agreed assortment.
Within the framework of this invitation to tender, storage products are basically understood to be systems for storing and archiving data, which are used by the clients of the client.
Procurement is made to meet the needs of existing heterogeneous system landscapes in the different institutes and facilities. The product portfolio required by the MPG and described in these tender documents must be offered by the future contractor and retrievable via a connection of the online shop to the SRM system of the MPG.
However, in addition to the supply of storage products, services provided by the local procurement procedure and thus the subject of the contract are the procurement of storage accessories from a wide range of products. This includes accessories that are required for the operation of storage devices.
The general administration as well as the institutes and facilities of the Max Planck Society must individually arrange the storage products and the respective accessories in the contractor's online shop within the contractually agreed assortment - as far as individualization is concerned (eg an individual configuration of a storage system) Device) is technically possible - to select and configure freely. In addition, they must be shown the individual and total price (broken down according to the service components). This view must be printable.
In addition, in the online shop, services (part of the so-called supplementary services) must be individually selectable for each storage device offered (see also chapter 5.8).
All chapters and system references refer to the tender documents (VU)!
The scope of services consists of the following service components:
1) provision, connection and operation of an online store for MPG;
2) sale and supply of storage including related accessories (the accessories can be ordered in isolation);
3) Additional services:
a) Services (eg repair, replacement, on a case-by-case basis);
b) other services (eg installation, configuration, drafting of concepts);
c) Provision of an online platform with relevant up-to-date content, in particular documentation (including user and administration manuals, description of configuration and commissioning) and downloads (including updates of the operating software, current drivers, etc.);
d) Always available contact point for service requests (eg fault message, first fault diagnosis);
e) Reporting with reports on individual orders and the agreed assortment.
In the context of this invitation to tender, storage products are basically understood to be systems for storing and archiving data that are used by the customer's sources of requirements.
Procurement is made to meet the needs of existing heterogeneous system landscapes in the different institutes and facilities. The product portfolio required by the MPG and described in these tender documents must be offered by the future contractor and retrievable via a connection of the online shop to the SRM system of the MPG.
However, in addition to the supply of storage products, services provided by the local procurement procedure and thus the subject of the contract are the procurement of storage accessories from a wide range of products. This includes accessories that are required for the operation of storage devices.
The general administration as well as the institutes and facilities of the Max Planck Society must individually arrange the storage products and the respective accessories in the contractor's online shop within the contractually agreed assortment - as far as individualization is concerned (eg an individual configuration of a storage system) Device) is technically possible - to select and configure freely. In addition, they must be shown the individual and total price (broken down according to the service components). This view must be printable.
In addition, in the online shop, services (part of the so-called supplementary services) must be individually selectable for each storage device offered (see also chapter 5.8).
ALL chapters and system references refer to the tender documents (VU)!
The scope of services consists of the following service components:
1) provision, connection and operation of an online store for MPG;
2) sale and supply of storage including related accessories (the accessories can be ordered in isolation);
3) Additional services:
a) Services (eg repair, replacement, on a case-by-case basis);
b) other services (eg installation, configuration, drafting of concepts);
c) Provision of an online platform with relevant up-to-date content, in particular documentation (including user and administration manuals, description of configuration and commissioning) and downloads (including updates of the operating software, current drivers, etc.);
d) Always available contact point for service requests (eg fault message, first fault diagnosis);
e) Reporting with reports on individual orders and the agreed assortment.
In the context of this invitation to tender, storage products are basically understood to be systems for storing and archiving data that are used by the customer's sources of requirements.
Procurement is made to meet the needs of existing heterogeneous system landscapes in the different institutes and facilities. The product portfolio required by the MPG and described in these tender documents must be offered by the future contractor and retrievable via a connection of the online shop to the SRM system of the MPG.
However, in addition to the supply of storage products, services provided by the local procurement procedure and thus the subject of the contract are the procurement of storage accessories from a wide range of products. This includes accessories that are required for the operation of storage devices.
The general administration as well as the institutes and facilities of the Max Planck Society must individually arrange the storage products and the respective accessories in the contractor's online shop within the contractually agreed sorting - insofar as an individualization (eg an individual configuration a storage device) is technically possible -, select and configure freely. In addition, they must be shown the individual and total price (broken down according to the service components). This view must be printable.
In addition, in the online shop, services (part of the so-called supplementary services) must be individually selectable for each storage device offered (see also chapter 5.8).
All chapters and system references refer to the tender documents (VU)!
The scope of services consists of the following service components:
1) provision, connection and operation of an online store for MPG;
2) sale and supply of storage including related accessories (the accessories can be ordered in isolation);
3) Additional services:
a) Services (eg repair, replacement, on a case-by-case basis);
b) other services (eg installation, configuration, drafting of concepts);
c) Provision of an online platform with relevant up-to-date content, in particular documentation (including user and administration manuals, description of configuration and commissioning) and downloads (including updates of the operating software, current drivers, etc.);
d) Always available contact point for service requests (eg fault message, first fault diagnosis);
e) Reporting with reports on individual orders and the agreed assortment.
In the context of this invitation to tender, storage products are basically understood to be systems for storing and archiving data that are used by the customer's sources of requirements.
Procurement is made to meet the needs of existing heterogeneous system landscapes in the different institutes and facilities. The product portfolio required by the MPG and described in these tender documents must be offered by the future contractor and retrievable via a connection of the online shop to the SRM system of the MPG.
However, in addition to the supply of storage products, services provided by the local procurement procedure and thus the subject of the contract are the procurement of storage accessories from a wide range of products. This includes accessories that are required for the operation of storage devices.
The general administration as well as the institutes and facilities of the Max Planck Society must individually arrange the storage products and the respective accessories in the contractor's online shop within the contractually agreed assortment - as far as individualization is concerned (eg an individual configuration of a storage system) Device) is technically possible - to select and configure freely. In addition, they must be shown the individual and total price (broken down according to the service components). This view must be printable.
In addition, in the online shop, services (part of the so-called supplementary services) must be individually selectable for each storage device offered (see also chapter 5.8).