Publicly funded counselling and coaching services are an important component of labour and education policy programmes, in particular to secure skilled workers, including the integration of migrants and other target groups into the labour and training market. In this respect, it is important to know the results with which the individual programmes are implemented and whether the previously defined objectives have been achieved. In order to be able to make well-founded statements about this, it is necessary to systematically record and document the services provided and the results achieved and to evaluate them accordingly.

Publicly funded counselling and coaching services are an important component of labour and education policy programmes, in particular to secure skilled workers, including the integration of migrants and other target groups into the labour and training market. In this respect, it is important to know the results with which the individual programmes are implemented and whether the previously defined objectives have been achieved. In order to be able to make well-founded statements about this, it is necessary to systematically record and document the services provided and the results achieved and to evaluate them accordingly.