UKF1 Derbyshire and Nottinghamshire (UK UNITED KINGDOM)
Description:
Gedling Borough Council seeks suppliers to provide components for a new Customer Experience Platform to replace existing website and forms solutions.
Customer Experience Platform Technologies. Gedling Borough Council is looking for a supplier, or suppliers to provide them with components that will make up a Customer Experience Platform for use across all Council services. There is no CRM in place currently and while the Council does have a website and in house forms solution, both of these existing solutions will be replaced as a result of this work. Customer Relationship Management System Customer Relationship Management System Content Management System Content Management System Booking Solution Booking Solution