The service must cover the current business needs, the management of the products marketed by the ICF, as well as the technological needs for such business continuity of the ICF.

The service will give the ICF, the ability to have the mechanisms to adapt to new requirements that may arise in the future, such as the possible commercialization of other types of banking products to the ICF, or modifications in the technological environment, in addition to the updates regulations promoted by regulators, in a current environment of permanent change.

This service must be offered by the contractor in software format as a service and from one or several data processing centers with a minimum certification for all of TIER III.

The banking platform service, for the integral and documentary management of the credit investment of the ICF, should be a flexible platform, with a set of general functionalities that allow it:

Language. Have different languages in communications with clients, at least in Catalan, Spanish.

Currency. A data model that allows to work with other currencies different euro, with its changes and regularization.

Integration. A system as integrated as possible between front functionalities, web functionalities, document management and accounting management.

Parameterization Possibilities that the user can modify the system, through changes in settings, for example, in the accounting system, with the aim of preventing the modification of software for each small change.

Multi-company System that allows to manage operationally and accounting products of different entities, within the perimeter of affiliated companies of the ICF, allowing the differentiated report for each of the participating companies (taking into account the ICF group shown in Annex 3 of this document) .

Normative. The service must cover all the regulations applicable to credit institutions and assume the regulatory changes that occur throughout the contract.