The Service Provider is obliged to provide comprehensive cleaning and other related services with appropriately trained personnel.

The following services are required:

1) Ongoing services:

(a) regular cleaning;

(b) interior windows and glass cleaning;

(c) cleaning door mats;

(d) deep cleaning;

(e) laundry service;

(f) building management support services;

(g) management of waste with confidential contents;

(h) Provision of Consumables.

2) On-demand services:

(a) additional cleaning services;

(b) additional cleaning for events;

(c) Cleaning of the parking lot/parking garage;

(d) graffiti removal;

(e) construction cleaning after renovation/new construction or relocation;

(f) additional building management support services;

(g) pest control services;

(h) driving and shift work, and

(i) additional management of waste with confidential contents.

The ESM awards a framework agreement to a single service provider for the provision of cleaning services.

The ESM awards the framework contract to the supplier that best meets the selection criteria specified in the procurement documents and receives the highest rating.