Third-party application maintenance of the application dedicated to the implementation of the ARCOM graduated response procedure

The purpose of the contract is to provide third-party application maintenance services for the application dedicated to the implementation of the ARCOM graduated response procedure. The market is broken down into several services:- curative, preventive and corrective maintenance;- additional services related to evolutionary maintenance:- project management;- collection of needs;- development;- qualification;- training;- evolutions in project mode;- appropriation of the graduated response information system;- reversibility