The client maintains its own transport service for the members of the state government as well as for the state secretaries of the state of North Rhine-Westphalia.

In exceptional cases (such as holidays or illness of drivers), an external chauffeur and limousine service must also be used.

In addition to technical expertise, the requirements placed on companies and the personnel they place on them also include the highest degree of integrity, reliability and confidentiality. In addition, a friendly and restrained appearance of the employees is mandatory. The contractor shall ensure that the legal requirements for driving a motor vehicle are met by the driving personnel used.