Radio transmission apparatus with reception apparatus. Software package and information systems. Telecommunications equipment and supplies. Hardware installation services. Information technology services. Maintenance and repair of information technology equipment. The fire and rescue authorities plan to procure a new shared call handling and mobilising system based on a distributed infrastructure which will virtually eliminate downtime. The system will ensure compatibility between mobile data terminal software and gateways to standardise incident data available to crews. The new system will be data-centric and provide a full voice and data communications capability using the airwave network, enhanced caller identification to reduce emergency call handling times, and automatic vehicle location system to help ensure the nearest appropriate resource is mobilised to an incident. Real time incident messaging system (data electronic incident transfer) will be included to enable the fire and rescue authority to interoperate more efficiently with other emergency services.

The new system will enable the fire and rescue authorities to take each other’s calls and mobilise their resources in a manner that is seamless.