Look Ahead Care & Support - IT Managed Service Provider
Contract Value:
GBP 3M -
Notice Type:
Contract Notice
Published Date:
10 January 2025
Closing Date:
11 February 2025
Location(s):
UK UNITED KINGDOM
Description:
A suitable supplier is sought to provide a comprehensive IT Managed Service including 24/7 support, server hosting, security services, and technical guidance.
Look Ahead Care & Support - IT Managed Service Provider. The purpose of this tender is to identify a suitable supplier to deliver an IT Managed Service Provider solution to include a number of services under the following headings: -24/7 Managed Service Desk -Server hosting -Backup as a Service (BaaS) -Security services -Procurement, billing and builds -Reporting and Service Reviews -Technical and innovation guidance, advice and support in conjunction with the Look Ahead IT strategic plan It is the intention that this service will be awarded under one contract to one supplier. To deliver the requirements, an initial 3-year contract will be awarded with an optional extension of an additional 24 months. Therefore a total potential contract length of 5 years.
The purpose of this tender is to identify a suitable supplier to deliver an IT Managed Service Provider solution to include a number of services under the following headings: -24/7 Managed Service Desk -Server hosting -Backup as a Service (BaaS) -Security services -Procurement, billing and builds -Reporting and Service Reviews -Technical and innovation guidance, advice and support in conjunction with the Look Ahead IT strategic plan It is the intention that this service will be awarded under one contract to one supplier. To deliver the requirements, an initial 3-year contract will be awarded with an optional extension of an additional 24 months. Therefore a total potential contract length of 5 years.