The contractor provides personnel for the internal IT service, for the fulfillment / execution / of first/second and third level support.
The staff supports Gewobag IT and takes over the complete 1st level support, the 2nd level support including field service and parts of the 3rd level support for selected topics.
Support is provided for all 800 employees who are spread across Gewobag's locations and work from home.
The contractor provides personnel for the internal IT service, for the fulfillment / execution / of first/second and third level support.
The staff supports Gewobag IT and takes over the complete 1st level support, the 2nd level support including field service and parts of the 3rd level support for selected topics.
Support is provided for all 800 employees who are spread across Gewobag's locations and work from home.
Details can be found in the contract and its annexes.