The contract is for a complete delivery that meets the municipality's need for coherent innovative business development, solution-focused IT delivery and sustainable management of IT components in healthcare and social services.

The goal is to ensure a comprehensive delivery for digitalization in the area of healthcare and social services. The total delivery is hereinafter referred to as "Comprehensive delivery of welfare services". The expectation is to achieve through digitalization a significantly increased use of resources, mainly in the form of working hours, that will be required of the business in the coming time period.

The contract is for a complete delivery that meets the municipality's need for coherent innovative business development, solution-focused IT delivery and sustainable management of IT components in healthcare and social services.

The goal is to ensure a comprehensive delivery for digitalization in the area of healthcare and social services. The total delivery is hereinafter referred to as "Comprehensive delivery of welfare services". The expectation is to achieve through digitalization a significantly increased use of resources, mainly in the form of working hours, that will be required of the business in the coming time period.

The contract to digitize healthcare and social services as a comprehensive delivery means being responsible for and in collaboration with Eskilstuna municipality (the "Municipality") and other actors:

Create and continuously maintain and further develop a vision for Holistic delivery of welfare services, regarding the entirety of digitalization for healthcare and social services.

Realize the goal by delivering various forms of digital support that meet the development areas in healthcare and social services:

Develop and introduce new digital supports.

Maintain and ensure continued functionality and development regarding the digital support used in the business

Further develop digital support, both individual parts and the whole.

The procurement of Comprehensive Delivery of Welfare Services (the "Procurement") includes:

Digital support that older people and individuals with disabilities use, or that is used in their immediate vicinity, to meet the individual's need to continue to maintain their independence, independence, participation, activity and health.

Digital support that streamlines and quality assures the operation's working methods to provide support for individuals' needs for health, care and care.

Basic conditions for quality assurance, provision, implementation, management, maintenance and further development of digital support for data-driven care and social services.

The scope of the Contract is defined by the process area Care and Social Services, which provides the support the individual needs to be able to live as independent, active and meaningful a life as possible, based on their own conditions and needs.