Service contract for the implementation of the ITIL4 reference framework in the field of IT service management in order to integrate IT support and the Contracting Authority's own needs through a set of systematic practices including the implementation of an ITSM solution.
The content of the contract and its general execution context are developed in the technical part of the specifications.
Service contract for the implementation of the ITIL4 reference framework in the field of IT service management in order to integrate IT support and the Contracting Authority's own needs through a set of systematic practices including the implementation of an ITSM solution.
The content of the contract and its general execution context are developed in the technical part of the specifications.