the Comutitres EIG wishes to set up a multi-awarding framework agreement for Subsequent Contracts, covering the needs in Intellectual Services Customer Relationship

The purpose of this notice is to establish a framework agreement for subsequent contracts, with no minimum amount and a non-binding maximum amount, with multiple awardees and reopening of competition when the need arises. Its main purpose is the purchase of intellectual customer relations services taking the form of different missions under the headings below:-Market management-Mobile & Connect Channel after-sales service management-Product management-quality management-e-commerce management-claims processing-claims management-project manager-transition manager / Management of the Markets Pole-Transition Manager / Management of the Operations Pole -Transition Manager / Management of the Operations Pole -Transition Manager / Management of the Quality-Interim Manager / Customer Service Management