Customer survey services | Tenderlake

Customer survey services

Contract Value:
EUR 125K - 125K
Notice Type:
Contract Notice
Published Date:
16 December 2019
Closing Date:
17 January 2020
Location(s):
IE IRELAND
Description:
The Provision of Customer Service Benchmark Reporting

The production of an annual quantitative and qualitative customer service/satisfaction survey and report for the contracting authority to include in-depth analysis of customer satisfaction with the Department of Employment Affairs and Social Protection's services in a comparative context.

The production of an annual quantitative and qualitative customer service/satisfaction survey and report for the contracting authority to include in-depth analysis of customer satisfaction with the Department of Employment Affairs and Social Protection's services in a comparative context.

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The Buyer:
Department of Employment Affairs and Social Protection
CPV Code(s):
79311000 - Survey services
79311300 - Survey analysis services
79342310 - Customer survey services
79342311 - Customer satisfaction survey