Software for a Control Center Solution (ITCS) with Integrated Offer Planning Module

LOT-0001
Software for a Control Center Solution (ITCS) with Integrated Offer Planning Module. The Barnimer Bus Company mbH (BBG) operates public transport (ÖPNV) in the Barnim district and the Bad Freienwalde region in the Märkisch-Oderland district. We operate with 325 drivers and 170 vehicles on 65 lines in the service area. The fleet is particularly characterized by the fact that, in addition to conventionally powered vehicles, we also have 14 trolleybuses and currently 6 hydrogen vehicles. BBG currently has an "all-in-one solution" that represents the computer-based operational control system (ITCS) and sales in a vendor-specific software with a corresponding all-in-one device. With the planned modernization of the ITCS, the approach is to establish a future-proof modular environment of the system components. This is associated with the approach of viewing the software modules as individual components, independent of hardware. This means that the respective software solutions (ITCS, sales) can also be used on an independent vehicle central computer. The goal is to reduce the investment requirements for future system/software and hardware modernizations, and on the other hand, to facilitate the exchange of components through modularity. This increases flexibility and responsiveness to market innovations concerning individual components of the overall system for BBG. The modular approach applies to both the software and hardware. Thus, the modular separation of a currently common all-in-one device into an "on-board computer" in the form of a easily replaceable tablet and a modular sales technology unit is another component of the strategy. Particularly with the separation that a tablet forms the computing central unit of the vehicle, there is the claim to bundle all communication to and from the vehicle. This also includes the data exchange of vehicle components centrally through the computing central unit. This means that, for example, data on the condition of the vehicle, error messages from the vehicle, data from the digital tachograph and more (hereafter referred to as vehicle telemetry data) are transmitted. These data must also be made available and visualized in the control center's system as well as in subsequent systems, thus making them usable. Furthermore, a possibility should be created to use the captured travel time and passenger counting data (hereafter referred to as real-time data) in subsequent systems (partially) automatically for the further development of the offer and its quality. In a first step, it is planned to use the obtained vehicle telemetry data for vehicle maintenance and troubleshooting, and to support the control center, in addition to the standard monitoring options for operational processes and diversion planning through the control center. Furthermore, the obtained real-time data will be used for new travel time and thus timetable suggestions for further schedule planning. A follow-up system for processing the real-time data (hereinafter referred to as offer planning module) is part of the tender. A modular approach is required for the implementation of solutions to the described requirements, which allows the possibility of potentially replacing these in the future with other modules.