This announcement solely serves to conduct a non-binding market exploration in accordance with § 28 paragraph 1 of the Procurement Ordinance (VgV). The aim of the market exploration is to inform the market about a potential future procurement need of the State of Berlin and to gain insights into the market availability, product maturity, functional coverage, integration capability, and reference situation of software solutions for AI-supported assistance in housing benefit processing. The subject of the market exploration is to check whether software solutions are available that can be operated as an independent module before an existing housing benefit specialized procedure, particularly DiWo, and/or before an electronic file without replacing or structurally changing the specialized procedure itself. The focus is particularly on the following functions: Receipt and preparation of incoming electronic housing benefit applications, including attachments, until submission to processing or handover/filing towards the specialized procedure or electronic file; AI-supported analysis and evaluation of submitted application documents, especially checking for completeness and generating notices for the processing staff; creation of drafts for letters to citizens, especially for the subsequent demand of missing or unclear documents. This notice is expressly neither a contract notice nor an invitation to submit offers or participation applications. Conducting the market exploration does not initiate a procurement procedure. The State of Berlin is not obliged to conduct a procurement procedure based on the market exploration and is not bound by its results. Participation does not create any legal claims, particularly no claim to conduct a procurement procedure or to participate in any eventual subsequent procurement procedure. Interested companies are requested to fill out the provided questionnaire and submit their feedback electronically to schmutzler@syncwork.de by 07.07.2026, 12:00 pm. No binding offers, complete solution concepts, or price lists are expected. Short, reliable information on product availability, functional coverage, integration capability, product maturity, reference situation, and possible operating model is sufficient. Supplementary product documents, data sheets, or publicly nameable references can be attached or linked. If certain information is considered confidential by the company, it should be marked accordingly. The incoming feedback will be used solely for evaluating the market situation in connection with the described procurement need and considered within the framework of procurement documentation. Should a procurement procedure be initiated based on the results of the market exploration, the State of Berlin will take appropriate measures to ensure equal treatment and avoid distortion of competition.
PAR-0001
IV-KIWohngeld-260626
Market Exploration AI-powered Assistance System for Housing Benefit Processing.
As part of this market exploration, information will be gathered on market-available software solutions that can support housing benefit processing via an independent AI assistance module preceding the specialized procedure. The solution should be able to be used before an existing housing benefit specialized procedure, particularly DiWo, and/or before an electronic file without replacing or structurally changing the existing specialized procedure. Of particular interest are solutions that process incoming electronic housing benefit applications including attachments, recognize, separate, and classify application documents and proofs, support housing benefit-specific completeness and plausibility checks, generate notices for processing staff, and create drafts for follow-up request letters. The final professional decision on eligibility, amount, and approval of housing benefits remains entirely with the responsible processing staff. Therefore, the solution should be understood as an assistance system; generated notices, test results, or text proposals must remain verifiable and editable by the processing staff. Interested companies are requested to fill out the provided questionnaire and submit their feedback electronically to the contact address mentioned in the announcement within the deadline. No binding offers, price lists, and complete solution concepts are expected. The market exploration serves solely for gaining information on the market availability of corresponding solutions.