Recruitment of a Consultant for the design and implementation of the FP2E Project's computerized complaint management platform

Bid Reference: BJ-ADET-364430-CS-INDV
Procurement method: Individual Consultant Selection
World Bank project No. : P175768

Avis à Manifestation d’Intérêt

(CONSULTING SERVICES)

I : N&Deg;001/2023/PR/Adet/FP2A/DG/CE/SPM/SD DU 12/09/2023

Recruitment of an Individual Consultant for the design and implementation of the FP2E Project's computerized complaint management platform.

BJ-ADET-364430-CS-INDV

Country : Republic of Benin

Project Name: Benin Vocational Training and Entrepreneurship for Employment Project (FP2E)

Funding : World Bank

Numéro du Don : IDA N°D9450

1. The Government of the Republic of Benin has obtained, within the framework of the IDA grant agreement N°D9450 from the International Development Association (IDA), financial support for the implementation of the Vocational Training and Entrepreneurship for Employment Project in Benin (FP2E). The beneficiary shall implement, through the Agency for the Development of Technical Education (ADET), the first (1), second (2) and fourth (4) components of part (a) of the Project in accordance with the provisions of Article V of the General Conditions and the Annex to the Agreement of the Contract. Project and plans to use part of the amount of this financial support to make payments under the contract for the recruitment of an Individual Consultant for the design and implementation of the FP2E Project's computerized complaint management platform.


2. The mission of the Individual Consultant is to ensure the implementation and functionality of a fully computerized complaint management system for the FP2E Project. To do this, the following tasks will be carried out by the Consultant :
   
   
   
   • design the computerized platform of the FP2E Complaints Management Mechanism (MGP);
   
   
   • test the functionality and operationality of the preliminary version of the PMM's computerized platform and improve it as necessary;
   
   
   • integrate the elements of improvement resulting from the test and put online the final version of the FP2E PMM's computerized platform;
   
   
   • Write the platform's user manual (the manual must clearly  describe how it works, the conditions for its maintenance, how often the platform is updated and the associated costs);
   
   
   • train the FP2E Project team in the use and management of the platform.           
   
   
   
   


3. The mission will be carried out for an estimated total of 35 calendar days, all activities combined, including the submission of the final report.


4. Individual Consultants can have more information at the ADET Secretariat every working day from 8 a.m. to 12:30 p.m. and from 2 p.m. to 5:30 p.m. at the address below. The Terms of Reference of the mission can be consulted on the ADET website: https://www.adet.bj and are also available at the Secretariat of the Agency for the Development of Technical Education (ADET) located in Cotonou, Ganhi district, next to the Notre Dame Bookstore, 4th floor of the COOP building, Tel: (+229) 53 22 22 22; E-mail: phouinsinou@adet.bj; secretariat_adet@adet.bj; copies faho@presidence.bj; jaimontche@adet.bj

1. The Director General of ADET, representing the Contracting Authority, invites eligible individual Consultants to express their interest in providing the Services. Interested Individual Consultants must provide information demonstrating that they possess the relevant qualifications and experience required to perform the Services. The Expression of Interest file will include :

• a letter of expression of interest written in French specifying the mission, the model of which is in Appendix 1;


• a well-detailed Curriculum Vitae (CV) specifying at least three reference persons, the model of which is in Appendix 2;


• the Consultant's experience accompanied by certificates of good completion of performance + extracts from the contract contracts (first three pages and signature page), etc .;


• copies of diplomas or certificates of diplomas obtained that are required in the notice ;


• A copy of the valid national identity card or passport or biometric card.

1. Following the evaluation of the Expression of Interest files, the Qualified Individual Consultant ranked first will be invited to submit a technical proposal and a financial proposal in accordance with the terms of reference for the negotiation of the contract. 


2. The attention of interested Consultants is drawn to paragraphs 3.14, 3.16 and 3.17 of Section III of the Procurement Regulations for Borrowers Seeking Investment Project Financing (FPI) of July 2016 revised in November 2017, in August 2018, November 2020 and July 2023, which describe the World Bank's policy on conflicts of interest.


3. Expressions of interest written in French in three (03) physical copies (1 original and 2 copies), and an electronic version on USB key bearing the mention "Recruitment of an Individual Consultant for the design and implementation of the FP2E Project's computerized complaint management platform " must be sent to the address indicated above or by E-mail: phouinsinou@adet.bj; secretariat_adet@adet.bj; copies faho@presidence.bj; jaimontche@adet.bj; aidjonatche@yahoo.fr on 26 September 2023 at 10 a.m. local time (Cotonou time GMT+1) at the latest.


4. Criteria for evaluating expressions of interest:

The Individual Consultant must meet the requirements of the following criteria:

1. have a university degree at least BAC+5 level in management information technology or any other equivalent degree;


2. have at least five (05) years of professional experience in database development (including online platform), systems and database analysis;


3. have developed and programmed at least two (02) web software programs (JEF, PHP);


4. have carried out at least one (01) installation and configuration mission of at least two (02) database management systems (PostgreSQL, MySQL, Oracle, SQLSERVER, etc.).

 NB: In case of a tie, the Individual Consultant with more experience in the development and programming of web software (JEF, PHP)  will be preferred.

                                                                                                                                    Cotonou le 12/09/2023

managing director

Fruitful S. AHO

Appendix 1 : Sample Letter of Submission

At :

Mr. Director General of the Agency for the Development of Technical Education (ADET)

Cotonou

Subject : Expression of interest for the recruitment of an Individual consultant for the design and implementation of the FP2E Project's computerized complaint management platform.

Dear Director General,

I, the undersigned, __________________________, have the honour to send you herewith my expression of interest for the purpose of selecting an Individual Consultant for the above-mentioned mission.

Please accept, Mr. Director-General, the expression of my distinguished considerations.

Signature : __________________________

Name:_____________________________

Title:_____________________________

Address:___________________________

Appendix 2 : CV template

Education: [Summarize the university and other specialized studies taken, indicating the name of the school or university, the years of study and the diplomas obtained]

________________________________________________________________________

________________________________________________________________________

Work Experience Relevant to the Mission:[List the jobs held since graduation, in reverse chronological order, starting with the current position; for each, indicate the dates, name of the employer, the employee's professional designation and place of work; for jobs in the last ten years, In addition, specify the type of work performed and provide the names of clients for reference, if applicable. Jobs held that are unrelated to the mission may be omitted.]

Membership in professional associations and publications produced: ______________________________________________________________________

Languages spoken (indicate only the languages in which you can work): ______________________________________________________________________

Skills/qualifications for the mission:

Renseignements pour contacter l’Expert : (courriel…………… téléphone…………)

Certification :

I, the undersigned, certify that this CV correctly describes me, my qualifications and my professional experience; I undertake to be available to carry out the mission when necessary, in case the contract is awarded. Any false statement or information provided incorrectly in this CV may justify my disqualification or dismissal by the Client, and/or sanctions by the Bank.

                                                                                                             [Jour/mois/année]

Nom du Consultant                             Signature                                                          Date