The Clausmoorhof residential complex is located three kilometers east of the city of Gifhorn.

The exact address is:

Clausmoorhof residential complex, II. Koppelweg 143, 38518 Gifhorn

The property is about 37,000 square meters, including a sewage pond of about 4,000 square meters.

Since 01.07.2013, the Clausmoorhof has been used to accommodate foreign refugees and can accommodate up to 250 people.

Since 01.07.2018, the care of the refugees in the accommodation has been under the own management of the district of Gifhorn.

The guarding of the foreign residents as well as the accommodation, including the staff of the client, will be outsourced to a service company as part of the interim award.

It should be noted that due to the poor connection by public transport on Sundays, public holidays and holidays, it must be ensured that the security guards arrive punctually at the start of the service.

Due to the size of the property and the number of refugees accommodated (currently approx. 200 people), security must be permanently guaranteed by at least four security staff (SMa) in a two-shift system (12 h hour shifts).

The start and end of the shifts is variable after consultation with the client and is determined until the start of the service.

The staff of the AG to look after the residents is on site daily (Monday-Friday) from 8:00 a.m. to 4:30 p.m.

An on-call service for the employees is being considered and, if set up, will be regulated separately.

The security services are provided in accordance with § 34a of the Industrial Code in conjunction with the Guarding Ordinance, DIN EN 15602 "Security service providers / security service providers - Terminology", DIN 77200-1 "Security services - Part 1: General requirements for security service providers", DIN 77200-2 "Extended requirements for security service providers for special service areas" and the BG regulation for guard and security services (DGUV Regulation 23).

The commissioned company has the task of protecting the client, his property and employees against damage and dangers and maintaining safety and order on the entire site and in the buildings.

Good cooperation between the security personnel and the staff is imperative. Individual processes of day-to-day business are to be regulated and adhered to separately in the residential complex in coordination with the client.

Other: see service description.