DONG Energy Group is one of the leading energy groups in Northern Europe. DONG Energy Group's business is based on procuring, producing, distributing and trading a broad spectrum of commodities across the entire energy supply chain in Northern Europe. DONG Energy Oil & Gas A/S is a part of DONG Energy Group and intend to enter into an agreement on support and maintenance services for multi function printers and therefore publish this Contract Notice in order to select the suppliers invited to participate in the tender.

The current fleet consists of 406 MFPs, with 323 being placed at our Danish locations. DONG Energy's estimation is that approx. 5 % of those need to be replaced in the coming two years.

DONG Energy wants to enter into an agreement for 2 (two) years with the option to extend for another year.

Maintenance, service, and hardware replacement for MFPs for a period of 2 (two) years with an option to extend for a period up to a further 1 (one) year.

Interested parties should have demonstrated capability and experience in the specialist areas to meet the requirements and the service level that are associated with these services / requirements.

Summary of requirements:

— Service and Maintenance for MFPs,

— Supply of new MFPs and Follow-me System in case old ones need to be replaced,

— Note: The current Follow-Me system Equipment is entirely Safe Q based. Any additional equipment will be expected to clearly demonstrate full interoperability between the current infrastructure and any proposed new equipment.