The objective is to award a framework agreement to a single successful tenderer, which will provide document and information management services for the EIB Group.

The document and information management services for the EIB Group to be provided are grouped by the following specific service areas: EIB’s Central Mailroom Team; EIB’s Central Archives Team; EIB’s Information Resources Unit; EIF’s document and information management services. The services must be delivered under a managed services model, whereby the service provider assumes the end-to-end management and operational responsibility for the services. For more details please refer to the procurement documents.