Contract award notice.
Contract award notice.
Hanover on Call (HOC) is seeking to upgrade its existing telecare monitoring system to achieve the following outcomes:
— Alignment with Hanover's telephony and data centre infrastructure requirements as we relocate our office in 2018;
— Providing modern ways of working in line with current industry standards with a greater level of automation for HOC agents and support team;
— It future proofs the service to enable the service to expand to provide services to 3rd parties.