LOT 1 Soft Services at UCL

Since 2008 UCL have out sourced their Soft Services provision with the scope of services increasing significantly since then in conjunction with the growth of the UCL estate.

The existing scope of services is provided at the main Bloomsbury Campus, Satellite Estate and within student accommodation.

Soft Services currently includes the provision of the following services:

— Internal Cleaning;

— External Cleaning;

— Periodic Works;

— Response and Support Services;

— Internal and External Window Cleaning;

— Provision of Hand Dryers;

— Portering;

— Landscaping / Grounds Maintenance;

— Pest Control;

— Recycling and Waste Services;

— Female Hygiene Services;

— Provision of Cleaning Consumables;

— Laundry Services;

— Dust Control Mat Services.

The approximate annual spend for the required Soft Services is currently between ?8 m and ?8.6 m including vat.

It is an expectation that the successful Company will be able to demonstrate that it has experience in successfully mobilising and managing other similar contracts in scope and value to the above.

LOT 2 Security Services at UCL.

The existing Security Services at UCL have been outsourced since 2009. The existing scope of services is provided at the main Bloomsbury Campus and various student halls of residence. Additional support is provided to some Satellite Estate locations such as the School of Pharmacy. It is an expectation that the existing scope of Security Services will be cascaded into additional UCL buildings throughout the duration of this Contract. The existing Security Services are primarily structured as follows:

Building Attendant Services not limited to:

— Undertake regular reception cover and out of hours cover;

— Maintain a secure environment;

— Offer assistance to all Students, Staff and visitors as appropriate;

— Report any incidents and security violations;

— Operation of internal PA system as appropriate;

— Provide security at static Gatehouse locations;

— Assist with all bomb alerts and emergency evacuations;

Operations Services not limited to:

— Provide 24 hour, 365 day security to the whole UCL estate;

— Patrol all buildings, car parks and perimeters to an agreed specification;

— Respond to alarms and incidents;

— Open up and lock down buildings as agreed;

— Monitor all equipment in control room.

The approximate annual spend for the required Security Services is currently ?4.2 m including vat.

It is an expectation that the successful Company will be able to demonstrate that it has experience in successfully mobilising and managing other similar contracts in scope and value to the above.