Call centre | Tenderlake

Call centre

Contract Value:
-
Notice Type:
Contract Notice
Published Date:
06 September 2021
Closing Date:
08 October 2021
Location(s):
UKN NORTHERN IRELAND (UK UNITED KINGDOM)
Description:
SSE Airtricity - Contact Centre as a Service (CCaaS)

Supply of IT Services - Contact Centre as a Service SAAS Solution to replace existing system and infrastructure.

Supply of IT Services (Software as a Service Solution for Contact Telephony Centre (s). The solution should be a SaaS based offering allowing access by Call Centre agents based in ROI & NI to make/receive inbound/outbound calls supporting a variety of different business areas across SSE Airtricity.

Download full details as .pdf
The Buyer:
SSE SERVICES PLC
CPV Code(s):
72260000 - Software-related services
72300000 - Data services
72400000 - Internet services
72500000 - Computer-related services
72600000 - Computer support and consultancy services
72700000 - Computer network services
72800000 - Computer audit and testing services
72900000 - Computer back-up and catalogue conversion services
73000000 - Research and development services and related consultancy services
79512000 - Call centre