The Danish Business Authority sends out approximately 100,000 physical letters annually.

These physical letters must be printed at the supplier, where the letters must also be placed, franked and handed over to postal parts.

On this basis, the Danish Business Authority wishes to enter into a framework agreement with a duration of 4 years.

In addition to requirements for the supplier's printing, enveloping and sending of shipments, the Danish Business Authority also asks for the ability to track shipments aht. troubleshooting and documentation of sending time. In addition, there is a demand for support for handling return letters, so that the Danish Business Authority has control over which shipments are returned as a result of not being able to be delivered to the recipient.

Please also refer to Appendix 2 – Delivery description of the competitive framework agreement for further description of the Danish Business Authority's requirements for the delivery.