IT services: consulting, software development, Internet and support | Tenderlake

IT services: consulting, software development, Internet and support

Contract Value:
DKK 500M - 500M
Notice Type:
Contract Notice
Published Date:
28 June 2023
Closing Date:
25 August 2023
Location(s):
DK02 Sjælland (DK Denmark/DANMARK)
Description:
Contract for a SaaS Solution of an Inventory Management Solution

DSB is planning to procure a new Inventory Management solution for managing seat reservations and rail invento-ry (commercial availability). The Solution must be able to handle train configuration on different train types and man-age seating plans for the trains received from planning systems and relevant timetable systems. The Solution must be able to perform seat reservations and allocation dynamically and share this information as well as inventory availability with other relevant DSB systems. Seat enquiries from other operators, currently con-nected via Hermes/Heros, must be handled in the Solution.

The purpose is to procure a standard solution provided as a SaaS solution of an Inventory Management Solution to replace the current system (Plads90).

DSB is planning to procure a new Inventory Management solution for managing seat reservations and rail in-ventory (commercial availability). The Solution must be able to handle train configuration on different train types and manage seating plans for the trains received from planning systems and relevant timetable systems. The Solution must be able to perform seat reservations and allocation dynamically and share this information as well as inventory availability with other relevant DSB systems. Seat enquiries from other operators, current-ly connected via Hermes/Heros, must be handled in the Solution.

The purpose is to procure a standard solution provided as a SaaS solution of an Inventory Management Solu-tion to replace the current system (Plads90).

The following main services can be highlighted covered by the contract of the Solution:

A)Delivery of standard configurable SaaS Inventory Management Solution:

i) The Solution must be able to handle train configuration on different train types and manage seating plans for the train services received from planning systems and relevant timetable systems using a standard API based on modern open industry standards provided by the Solution.

ii) The Solution must provide a high level of automation in loading operational data as well as in the handling of train cancelations, disruption, rebooking and reservation conflict management etc.

iii) The Solution must be able to perform seat reservations and allocation and share this information as well as inventory availability with other relevant systems using a standard API based on modern open industry standards provided by the Solution.

iv) The Solution must be able to optimize occupancy with a flexible and configurable seat assignment algo-rithm that takes into account split/merge/attachment/detachment of train services.

B) Implementation of a standard solution:

v) The Supplier must support DSB in the integration/implementation effort.

C) Operation, maintenance and support of a solution which demands a very high degree of stability and further development of the solution focusing on innovation to ensure a solution that is fully up-to date and consultancy regarding the solution:

vi) The Supplier must have a detailed roadmap for the solution to ensure that the solution is future-proof and is kept up to date in terms of both functionality and technology. It is important that DSB can influence the supplier’s roadmap in collaboration with other train operators.

vii) The Solution must have a very high degree of operational availability and stability and be easy to fit in to DSB’s operational setup.

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The Buyer:
DSB
CPV Code(s):
48000000 - Software package and information systems
48180000 - Medical software package
48210000 - Networking software package
72000000 - IT services: consulting, software development, Internet and support
72212211 - Platform interconnectivity software development services
72261000 - Software support services
72263000 - Software implementation services
72265000 - Software configuration services
72266000 - Software consultancy services
72267100 - Maintenance of information technology software