See II.2.4

The assignment concerns the conclusion of a framework agreement for the organization of domestic and foreign business trips and stays. This includes offering the following services:

- making proposals and booking (booking) hotel stays, national, European and international flights and train journeys;

- the organisation of airport transport;

- providing assistance to affected passengers, e.g. in the event of unforeseen travel circumstances and emergencies;

- issuing visas and other information and documentation;

- etc.(non-exhaustive list)

The contracting authority is looking for a partner to support its business travel needs. The travel agency is asked to take a proactive attitude with regard to information, transport and residence bookings, assistance and reporting on them.