System and support services | Tenderlake

System and support services

Contract Value:
-
Notice Type:
Contract Notice
Published Date:
24 May 2022
Closing Date:
22 June 2022
Location(s):
SE224 Skåne län (SE Sweden/SVERIGE)
Description:
IT support for case management, customer portal and process digitization

Landskrona Energi AB (The Orderer) intends to procure a Case Management System (ÄHS) in which the system's constituent modules shall be fully integrated for all kinds of cases and orders in the field of electrical networks, electrical commerce, district heating, charging infrastructure, solar cells and urban networks.

The requester requests rapid and effective case management in a scalable solution with flexible capabilities to streamline case management and stakeholder relationships, as well as the opportunity for developing these processes going forward.

Landskrona Energi AB (The Orderer) intends to procure a Case Management System (ÄHS) in which the system's constituent modules shall be fully integrated for all kinds of cases and orders in the field of electrical networks, electrical commerce, district heating, charging infrastructure, solar cells and urban networks.

The requester requests rapid and effective case management in a scalable solution with flexible capabilities to streamline case management and stakeholder relationships, as well as the opportunity for developing these processes going forward.

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The Buyer:
Landskrona Energi AB
CPV Code(s):
48445000 - Customer Relation Management software package
72220000 - Systems and technical consultancy services
72250000 - System and support services
72260000 - Software-related services
72268000 - Software supply services