The purpose of this framework agreement is the approval of up to three (3) suppliers for each of the two lots so that, through the based contracts, the tasks can be carried out.

Lot 1: Financial and control services.

Lot 2: Administrative services.

Outsourcing of tasks in projects in the financial area. Among others: support for accounting and fiscal closing, repórting.

Outsourcing of financial analysis tasks linked to business areas. Among others, support in the analysis of operations.

Outsourcing of internal audits: planning, execution and documentation of internal audits of banking processes and security of information systems.

Outsourcing of telephone service tasks

Outsourcing of archiving tasks and documentation management

Outsourcing of invoicing tasks

Outsourcing of quality control tasks of documentation, archiving and processing of files

Outsourcing of tasks of entering new data to information systems linked to financing lines or similar tasks.

Outsourcing of requirements verification tasks linked to financing lines.

Outsourcing of tasks of review and updating of data related to the activity of any area of credit institutions or similar tasks.