Industry specific software package | Tenderlake

Industry specific software package

Contract Value:
GBP 2M - 2M
Notice Type:
Contract Notice
Published Date:
16 February 2018
Closing Date:
14 March 2018
Location(s):
UKJ31 Portsmouth (UK UNITED KINGDOM)
Description:
Customer Bill Print and fulfilment solution

Supply and Implementation of a customer fulfilment, bill print and an online service to improve customer service.



Supply and Implementation of a customer fulfilment, bill print and an online service to improve customer service. To provide All or certain elements of:

— outsourcing of Bill printing and mailing,

— online services,

— introduction of hybrid mail,

— debt recovery process improvements.

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The Buyer:
Portsmouth Water Ltd
CPV Code(s):
48100000 - Industry specific software package
48217000 - Transaction-processing software package
48333000 - Contact management software package
48442000 - Financial systems software package
48445000 - Customer Relation Management software package
48612000 - Database-management system
48613000 - Electronic data management (EDM)
72000000 - IT services: consulting, software development, Internet and support
72212100 - Industry specific software development services
72253000 - Helpdesk and support services
72260000 - Software-related services