Customer satisfaction survey | Tenderlake

Customer satisfaction survey

Contract Value:
NOK 3M - 3M
Notice Type:
Contract Notice
Published Date:
25 November 2020
Closing Date:
30 December 2020
Location(s):
NO053 Møre og Romsdal (NO Norway/NORGE)
Description:
Customer Satisfaction Surveys for FRAM

Møre og Romsdal County, c/o FRAM currently participates in the Public Transport Barometer, a national survey from all of the country's counties. In order to improve knowledge on existing and potential customers in Møre og Romsdal, FRAM would like to carry out customer satisfaction surveys under our own management. We are looking for an external tenderer that can carry out these surveys. The survey will cover bus trips.

The survey will contribute to FRAM acquiring necessary knowledge on travel habits, preferences, attitudes, and experiences of the bus service amongst the population in Møre og Romsdal.

The contract will be valid for 2 years, with an option to extend for a further 1 year.

See Annex 4, Assignment Description, for further information on the assignment.

Møre og Romsdal County, c/o FRAM currently participates in the Public Transport Barometer, a national survey from all of the country's counties. In order to improve knowledge on existing and potential customers in Møre og Romsdal, FRAM would like to carry out customer satisfaction surveys under our own management. We are looking for an external tenderer that can carry out these surveys. The survey will cover bus trips.

The survey will contribute to FRAM acquiring necessary knowledge on travel habits, preferences, attitudes, and experiences of the bus service amongst the population in Møre og Romsdal.

The contract will be valid for 2 years, with an option to extend for a further 1 year.

See Annex 4, Assignment Description, for further information on the assignment.

Download full details as .pdf
The Buyer:
Møre og Romsdal Fylkeskommune, Samferdsel
CPV Code(s):
79311200 - Survey conduction services
79342311 - Customer satisfaction survey