The EIB aims to award framework agreements for the provision HR specialised consultancy services concerning the following six lots:

— lot 1: HR advisory services;

— lot 2: provision of project, change and process management services related to HR;

— lot 3: provision of staff surveys and engagement survey services;

— lot 4: provision of job design and evaluation services;

— lot 5: provision of salary benchmark services and compensation and benefits consulting services;

— lot 6: psychosocial risk assessment, organisational health and wellbeing advisory services.

HR advisory services: to support DG Personnel in visioning and strategy exercises covering various HR domains (described in Annex A – Lot 1), to support HR strategy implementation, and provide market analysis on the HR domains in the scope of lot 1, i.e. benchmarking with other IFIs/banks, description of best-in-class current practices and recommendations.

This lot aims to support DG Personnel in the delivery of HR projects at EIB by providing services in three domains: project management, change management and business process management. The service providers will be asked to provide services in the three above-mentioned domains in accordance with standards and best practices applicable to each domain.

To support the EIB Group carry out its comprehensive Staff engagement survey, its IT end user satisfaction survey, and provide assistance across all stages of the project timeline. Additionally, the service provider is required to offer the digital technology, tools and consultancy to enable a more flexible and agile framework for carrying out the surveys.

This lot entails the services related to provision of job design and evaluation. It’s focussed on the services related to the maintenance and enhancement of the existing job framework and its related grading scheme and methodology. The job design focusses on the description of the accountabilities, but also includes the provision of services to maintain and to enhance the underlying competency framework. Related to the job grading the provider is expected to deliver a stable grading methodology and necessary IT systems.

To deliver services related to salary benchmarks of the Bank’s salaries and other benefits in the European market based upon the existing methodology, as well as the regular review and adaptation of this methodology to the changing business needs. Additionally, the service provider can be asked to deliver ad hoc consulting services in the broad domain of compensation and benefits.

To support the EIB Group carry out a comprehensive stress risk assessment through a survey and provide assistance across all stages of the project timeline. The service provider is required to offer the digital technology required to conduct the surveys. In addition, the service provider may be requested to provide ad-hoc consultancy services in the domain of organisational health and wellbeing.