Service and management contract for the maintenance and repair of medical and laboratory equipment at Hannover Medical School
Hannover Medical School (MHH) is one of the most efficient medical universities in Germany. Whether research, patient care or teaching: With the concept of targeted priority funding, the MHH has secured one of the top positions in the top group of German university medical institutions. The MHH offers comprehensive, high-quality medical care that is based on national and international standards and guarantees a high level of safety and quality of results. In addition to basic and standard care, the range of services in many medical specialties includes highly specialized medical services of national importance. In addition, the MHH is a university with about 3,500 students and, with over 8,400 full-time employees, is one of the largest employers in Hanover. At present, the Medical School, with its 18 medical centers with 75 departments and 12 operating units, covers the entire spectrum of medical treatment of a large supramaximum care hospital. The central hospital comprises 70 wards with around 1,520 beds, and around 60,000 inpatients are treated annually. Around 280,000 outpatients were treated in the outpatient clinics and polyclinics last year.
With 400,000 square meters, the MHH campus in the Groß-Buchholz district on Karl-Wiechert-Allee is larger than 50 soccer fields. At the centre of the approximately 45 existing buildings on the campus is the Central Hospital, surrounded by the Children's Hospital, the Women's Clinic, the Transplantation Research Centre, the Hans Borst Centre, other research and teaching buildings, the library, the Centre for Schools for Non-Medical Health Professions as well as residential and administrative buildings. With the exception of orthopaedics, which is permanently housed in the Annastift, almost all medical departments are gathered on campus. Outpatient care is provided in the city area of Hanover in Podbielskistraße. Research areas are also located outside the campus in the so-called Medical Park near the MHH at Stadtfelddamm (NIFE) or in Feodor-Lynen-Str. and are now expanding the MHH's usable areas
The Department of Medical Technology at Hannover Medical School looks after almost 68,000 devices from a wide range of categories from the medical technology sector as well as laboratory technology from clinics and research.
The equipment stock has a considerable spectrum, both technologically and in terms of age structure. A not insignificant part of the equipment is in maintenance contracts with service providers, who in most cases are also the manufacturers of the equipment. Depending on the need for availability, maintenance contracts exist as pure operational maintenance contracts or variants with inclusion of the costs incurred in the event of a repair failure, or variants that either include the spare parts in the event of a repair or only the pure labor costs of a repair. Especially in the field of large-scale stationary imaging (angiography, CT, MRI, X-ray, etc.), the devices are secured by service concepts with first-line support from the service providers. The same applies to large parts of vital data monitoring at the MHH.
The aim of the competitive dialogue to be carried out is to further develop the existing service description for consolidated outsourcing, or to adapt it to the necessities and, above all, possibilities that could arise within the framework of a partnership-based contract design. In particular, it should be evaluated which of the necessary services can also be provided by the external partner against the background of economic efficiency and which can be provided more economically by the company's own resources.
In view of the large inventories of equipment and the diverse tasks that also arise from constantly changing legal requirements, the conclusion of a service and management contract is sought. The contractor shall ensure the technical management and maintenance in accordance with DIN 31051 and all other relevant standards and regulations for the medical technology and laboratory systems and devices named in the inventory and all medical technology and laboratory systems and devices that will be available in the future, including all related organizational services in all clinical areas at all locations of the customer as an expert and efficient service provider.
There is a considerable operational need, for example, in the maintenance, repair and testing business (STK, MTK, DGUV V3) for small medical devices (e.g. infusion technology, ventilation and anesthesia, endosurgery, emergency cardiac devices, perinatal monitoring, etc.) and for significant quantities of laboratory technology (centrifuges, shakers, stirrers, cooling technology, etc.).
The contractor's other tasks shall include a comparative inventory survey as part of a detailed inventory survey.
In the further course of the dialogue phase, it is to be evaluated in particular which current or future tasks, sensibly placed on the client or contractor side, or which performance requirements, if applicable, are or can already be optimally placed with existing contractual partners in the current or future constellation and which subtasks and responsibilities arise with regard to the necessary documentation structure.
PLEASE NOTE: IN ACCORDANCE WITH SECTION 119 (6) GWB IN CONJUNCTION WITH SECTION 18 VGV, THIS AWARD PROCEDURE IS CONDUCTED AS A COMPETITIVE DIALOGUE WITH PRIOR PUBLIC COMPETITION.