Managed service for schools in the district of Nürnberger Land.
The District Office Nürnberger Land is looking for one or more service providers in the field of managed service of the IT infrastructure for several schools.
Ticket systemA ticket system for communication between the client and the contractor is to be introduced.
Furthermore, the ticket system is to be used for communication within an institution.
For each facility, the client shall designate key users who communicate with the contractor via the ticket system. All other users communicate exclusively with the key users.
Network technology, servers, terminals and educational softwareManagement of network technology, servers, terminals and educational software.
The aim is to support the schools in the operation of the technology (operational support).
Media Technology 1The aim is to support the schools in the operation of the technology (operational support).
Media Technology 2The aim is to support the schools in the operation of the technology (operational support).
Media Technology 3The aim is to support the schools in the operation of the technology (operational support).
privacyThe subject of this LOT is the initial analysis of the current data protection at certain schools, the indication of gaps and improvements as well as support for implementation and maintenance (operational support).
Managed-Paper-OutputThe subject of the contract is the procurement and service of DIN A4 systems.